Refund Policy

Effective Date: 2nd of August, 2024

At Unmaster (www.unmaster.in), operated by ERGASTIRIO VACCUA LLP, we strive to provide high-quality content and services to our users. However, we understand that there may be situations where a refund is requested. Please review the terms of our refund policy below.

1. Eligibility for Refunds

Refunds may be considered under the following circumstances:

• The purchased content or service was not delivered as promised.
• Technical issues prevent access to the purchased material, and the issue cannot be resolved within a reasonable timeframe.
• Duplicate payments were made for the same product or service.

Refunds are not applicable in the following cases:

• If the content has been accessed, downloaded, or substantially used.
• Change of mind after purchase.
• Failure to read the product description or terms before purchase.

2. Refund Request Process

To request a refund, please follow these steps:

• Contact us at support@unmaster.in within 7 days of purchase.
• Provide your order details, including the transaction ID and a brief explanation of the issue.
• Allow up to 5 business days for us to review and respond to your request.

3. Approval and Processing

If your refund request is approved:

• Refunds will be processed within 7 business days.
• The amount will be credited to the original payment method.

Note: Refunds may take additional time to reflect in your account, depending on your bank or payment provider.

4. Changes to this Policy

We reserve the right to modify or update this Refund Policy at any time. Any changes will be posted on this page with the updated effective date. Continued use of our Services after changes signifies your acceptance of the revised policy.

5. Contact Us

If you have any questions or concerns regarding this Refund Policy, please reach out to us at:

Email: support@unmaster.in